Frequently Asked Questions
Everything you need to know about shopping with Nicolette's Couture.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. During peak seasons or sales events, processing may take up to 5 business days.
What is your return policy?
We offer returns within 30 days of delivery for most items in original, unworn condition with tags attached. Please note that certain clearance items are final sale.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate a variety of styles, we recommend checking the specific measurements for each garment to ensure a perfect fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Can I change or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of purchase if you need to make changes, though we cannot guarantee modifications once an order is in fulfillment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout experience.